No per-user fees. One flat price per department — €199/month — and your whole team trains as much as they need. Try it free for 7 days, no card required.
They rehearse the tough conversations in the app, so their first shift isn't their first attempt. Guest-ready in weeks, not months.
New staff practise the hard moments — a check-in that goes wrong, a demanding guest, switching to English under pressure — before they ever meet real ones. So instead of learning on your guests over their first months, they walk onto the floor already knowing what to say. Onboarding gets shorter, and it gets safer.
Staff who've practised a difficult guest twenty times stay calm on the twenty-first — and handle it before it ever needs a manager.
A guest complaint handled well at the desk never reaches your inbox. Staff practise the same difficult conversation as many times as it takes — no real guest to lose, no manager watching — so by the twentieth rep they don't freeze on the twenty-first. Small moments stay small. The same goes for the dining room: how to handle a food complaint, step by step.
One dashboard shows who practised, how much they improved, and what it cost you — real proof, not a signed attendance sheet.
Every conversation is scored, so you can see who practised, who improved, and by how much — not just who sat through a session. One report shows the front desk getting measurably better over time, which is the evidence you've never had that training actually landed.
Three steps from a nervous new hire to a guest-ready professional.
Your receptionist faces an angry guest. Your waiter handles a complaint about a cold meal. Except it's spoken roleplay with an AI guest — so mistakes cost nothing, and they can try again until they get it right.
Every conversation is scored automatically across 6 stages, with clear, encouraging feedback. No trainer needed in the room. Stuck? A Joker card gives a hint.
Your manager dashboard shows who practised, who improved, and who needs help — with a printable report you can put on the owner's desk.
Every guest-facing and back-of-house team — in hotels and restaurants alike — gets its own scenario library, built by hospitality professionals.
No per-user fees. Pay for a department and train its whole team. At 3 departments, you get all 8.
Annual billing = 2 months free. A 50-person hotel on All Departments pays ~€12 per employee per month — compare that to $11–40 per user elsewhere. Over 75 staff or multiple properties? Contact us for a group offer.
From our first pilot properties in Bulgaria.
Our new front-desk staff were guest-ready in half the time. I finally have proof of who's trained — not just a signature on an attendance sheet.
General Manager · pilot property, Bulgaria
The team actually asks to practise. It feels like a game to them — but I see the scores improving week after week.
Front Office Manager · pilot property, Bulgaria
All departments training from week one, with measurable improvement visible in the manager dashboard within two weeks.
Early pilot feedback, summer 2026. Named case studies coming as pilots convert.
€199/month per department. Two departments, €398. Three or more? You get all 8 for €597 — that's the whole hotel. No per-user fees, ever. Annual billing gives you 2 months free.
One day. Register your staff, assign a first scenario, and your team is practising the same afternoon. No installation — it works in any browser.
If they can answer a phone, they can use HOTEL Ready. They just talk — the AI guest responds like a real person. Most staff say it feels like a game, not a course.
Yes — fully in Bulgarian and English today, with more languages coming.
GDPR-compliant, data stored in the EU, security-hardened: encrypted PINs, access controls, audit logs. Your staff's records belong to you.
You choose a plan — or walk away. No card is taken up front, so nothing renews without your say-so. Pilots that convert early get 30% off for 6 months as a Founding Property.
Nothing stops. Text practice is unlimited on every plan, so your team keeps training at no extra cost. If they need more spoken practice, get in touch and we'll add a voice pack.
Full features. No card. Set up in one day. If your staff don't improve, you've lost nothing.
Questions first? Book a 15-minute demo — we'll show you your own department in action.
Prefer to talk? Call, Viber or WhatsApp: +359 8998 234 48
